by Anika Cook | Dec 14, 2021 | Backups, Business Continuity, Cloud, Disaster Recovery, Office Stories, Outsourcing
Managing your IT is not just sitting behind a desk remotely monitoring network status and taking support calls. A good MSP conducts periodic onsite inspections to ensure your facilities support your hardware infrastructure. Case in point, we were there when needed...
by Anika Cook | Jun 3, 2021 | Backups, Business Continuity, Cloud, Cybersecurity, Device management, IT Services, Managed Service Provider, Medium Business, Microsoft 365, Outsourcing, Remote Working, Small Business
We recently asked our customers what they valued most in an IT MSP. Here’s what they said. How do your IT needs compare with this list? We asked our customers, here are their answers: Responsive support personnel – Efficiency and availability to work around...
by Anika Cook | Mar 5, 2021 | Backups, Cybersecurity, Disaster Recovery, IT Services
For small- to medium-sized businesses (SMBs), an IT network failure can be devastating because they don’t have the resources of large corporations to bounce back from such disasters. Preparation against such devastation may be the only course for them to avoid...
by Anika Cook | Sep 12, 2020 | Backups, Business Continuity, Disaster Recovery
Technology is full of difficult jargon. To further complicate things, certain terms are often used in a different context between one publication or service provider and the next. An example of this is the usage of backup, disaster recovery, and business continuity...
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