by Scott Morrison | Jun 3, 2021 | Backups, Business Continuity, Cloud, Cybersecurity, Device management, IT Services, Managed Service Provider, Medium Business, Microsoft 365, Outsourcing, Remote Working, Small Business
We recently asked our customers what they valued most in an IT MSP. Here’s what they said. How do your IT needs compare with this list? We asked our customers, here are their answers: Responsive support personnel – Efficiency and availability to work around...
by Scott Morrison | May 24, 2021 | Business Continuity, Disaster Recovery, Managed Service Provider, Medium Business, Small Business
Disaster recovery and business continuity plans are issues that almost all small businesses fail to think about. More frequently, they decide they haven’t the resources to address such “unthinkables.” If your business was down for 1-2 days or more,...
by Scott Morrison | May 24, 2021 | Business Continuity, Managed Service Provider, Medium Business, Small Business
There are many threats to the integrity of a small business, and not all of them are as dramatic as a cyberattack or a hurricane. Every small business needs to do a risk assessment to determine all the threats that exist that could bring harm. External threats are the...
by Scott Morrison | Oct 20, 2020 | Business Continuity, Help Desk, IT Services, Remote Working
It’s no secret that any growing small-to-medium sized business must monitor and manage its business technology in the most cost-efficient way. The tricky part is figuring out how to do this without sacrificing the overall experience of the end-user. End-users...
by Scott Morrison | Sep 12, 2020 | Business Continuity
Downtime is bad news for any business whether big or small. Downtime kills small businesses A recent two-hour New York Times’ downtime occurrence sent Twitter ablaze and their stock price plummeting. Google going down for one to five hours resulted in lost...
by Scott Morrison | Sep 12, 2020 | Backups, Business Continuity, Disaster Recovery
Technology is full of difficult jargon. To further complicate things, certain terms are often used in a different context between one publication or service provider and the next. An example of this is the usage of backup, disaster recovery, and business continuity...
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