by Anika Cook | Sep 27, 2021 | Business Continuity, Cybersecurity, Managed Service Provider
During the course of IT support, we come across a lot of clients who are not happy with the way their IT shaped up over the years. They feel their IT investments never really yielded the kind of returns they expected and come to us looking to change the trend. When...
by Anika Cook | Sep 27, 2021 | Business Continuity, Cybersecurity, Disaster Recovery, Managed Service Provider
Whether you have your in-house IT team, or have outsourced your IT needs to be taken care of by a Managed Services Provider, you need to know your IT risks to your business from the IT perspective. Having an IT risk checklist can help you be better prepared for an IT...
by Anika Cook | Jun 8, 2021 | IT Services, Managed Service Provider, Medium Business, Outsourcing, Small Business
If you are a smaller Not-for-Profit, it is likely that your organization has been driven from its inception by individuals strongly motivated with a passion for their cause or humanitarian goal. As a result, it is also possible that the leadership has little interest...
by Anika Cook | Jun 3, 2021 | Backups, Business Continuity, Cloud, Cybersecurity, Device management, IT Services, Managed Service Provider, Medium Business, Microsoft 365, Outsourcing, Remote Working, Small Business
We recently asked our customers what they valued most in an IT MSP. Here’s what they said. How do your IT needs compare with this list? We asked our customers, here are their answers: Responsive support personnel – Efficiency and availability to work around...
by Anika Cook | Jun 3, 2021 | Managed Service Provider, Medium Business, Small Business, VoIP
Voice over Internet Protocol or VoIP is about a decade old technology that is gaining popularity among individual subscribers and businesses. In conventional systems, phone calls are made using telephones or handsets that are connected by phone cables. These calls are...
by Anika Cook | May 24, 2021 | Business Continuity, Disaster Recovery, Managed Service Provider, Medium Business, Small Business
Disaster recovery and business continuity plans are issues that almost all small businesses fail to think about. More frequently, they decide they haven’t the resources to address such “unthinkables.” If your business was down for 1-2 days or more,...
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