Due diligence is the key to avoid being caught on the hook of a phish attack. One wrong move could cost you thousands of dollars and even put your business into bankruptcy. Following these simple guides will help you keep your business intact.

  1. NOT PAYING ATTENTION: Legitimate companies use domain emails. For example, an email from UPS (www.ups.com) would come from customerservice@ups.com, not customerservice@upscustomerservice.com. You can see the email address by hovering over the sender’s name.
  2. PANICKING: Phishing emails are designed to make you panic. They have a sense of urgency, trying to make you act before you think.
  3. MAKING A PAYMENT: This is usually done through a method of payment not standard to your company such as an EFT or wire transfer.
  4. “FIXING” A PROBLEM WITH YOUR ACCOUNT: They say there is a problem with your account. They ask you to “confirm” some personal information to update your account. What they’re really doing is getting you to volunteer this information, never volunteer anything.
  5. FALLING FOR A NAME DROP. Sometimes a hacker may have information that seems to validate their identity. They’ve done their research. Does it make sense they know this information? Are they “name dropping”?
  6. NOT REALIZING THEY DON’T KNOW YOUR NAME. The email is addressed to “Dear customer” or “Dear account holder” and not your name.
  7. NOT SEEING GRAMMAR ERRORS. English is a second language to foreign hackers and they’re not good at it.
  8. CLICKING THINGS: Sometimes an entire email can be a hyperlink. Therefore, clicking anywhere on it will take you to a malicious website or start a malicious download.

If you’d like to delve deeper and learn more about phishing defenses, visit this post or give us a call at (518) 496-0387.

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