A Gold Partner undergoes Microsoft Annual competency assessments to verify competencies in both skills and individual product knowledge via exams and performance tests. Our partnership status is reviewed on an annual basis so you can be assured that we are always working to stay ahead of the learning curve and prepared for whatever new technology becomes available.
1. Always up to date…always
As Microsoft technology advances, so do their competency requirements. A Gold Microsoft Partner is always up to date on the very latest Microsoft software and hardware advances. The value of this can not be underestimated. Microsoft Partners that are up to date not only know products and technology, but they also know how to use it to meet your needs. For a company with an in-house IT department, a Gold Partner can deliver capabilities on hand that would take them months to train up to.
2. Meeting rigorous standards
Microsoft certification requires advanced knowledge. It requires that a certain number of people pass difficult exams (lots of exams!), which become more difficult each year.
A Gold Partner undergoes annual competency assessments to verify competencies in both skills and individual product knowledge via exams and performance tests. Our partnership status is reviewed on an annual basis so you can be assured that we are always working to stay ahead of the learning curve and prepared for whatever new technology becomes available. And we’re only Gold certified until our next anniversary date—then it all starts over again.
This equates to two advantages for customers:
- We know the product or technology inside and out, and we know how to get the most out of it to meet your needs.
- We have a “deep bench”, meaning that we have multiple people certified, not just one. Microsoft requires a large number of our staff to be certified. There will always be someone on staff to handle your technology needs.
3. A direct line to Microsoft
As a Microsoft Gold Partner, we provide consultants who demonstrate the specific skill sets you need. Our expertise means we don’t need to go running to Microsoft every time there is an issue, their training enables us to find solutions immediately.
But, if we do nee assistance, we have the Gold Partner’s ability to access Microsoft’s advanced support within the Microsoft Business Unit. We have guaranteed response times and escalation scenarios.
4. The opportunity for a proof of concept before buying
Gold partners have access to demo and development licenses, giving us the ability to develop proof of concepts for our customers before they have to make the commitment to buy a licenses. We can test your new technology at no risk to your business before it costs you a dime.
5. Happy employees means satisfied customers
In an industry with an historically high turnover rate, we strive to help our employees achieve more in their careers than just a place to go in the morning and a paycheck. We help them set goals, reach milestones, and advance their careers. This enables us to keep our staff happy, onboard, and committed to the cause, so to speak. This benefits us, but more importantly, it benefits our customers – they don’t experience a new voice every time they need a support call or a new face on an on-site visit.
As you can see, with a Microsoft Gold partner offers expertise in the software and hardware products you use everyday, plus a partner who is responsible and accountable around the clock.
Contact Responza today to learn how our IT support can benefit your business.
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