by Anika Cook | Apr 12, 2021 | Cost Reduction, Managed Service Provider, Medium Business, Outsourcing, Small Business
Is outsourcing IT help right for you? Many times, small businesses cringe at the concept of outsourcing. Those who start their own companies like the control and autonomy it provides them. Unfortunately, that preference for control and autonomy may have some bad side...
by Anika Cook | Mar 30, 2021 | Cybersecurity, Help Desk, IT Services, Managed Service Provider, Medium Business, Outsourcing, Small Business
You went into business because you have an interest and expertise in some particular product or service. You began the firm to offer that product or service, but a dirty little problem came along with that new company… IT requirements, UGH. You need equipment,...
by Anika Cook | Jul 28, 2020 | IT Services, Outsourcing, Remote Working
Think Quicker Recovery Time, Not Quicker Backup – While incremental backups are much faster than executing a full-backup, they also prolong recovery time. In the event of data loss, a full restore will require loading the most recent full backup and then...
by Anika Cook | Jun 23, 2020 | IT Services, Outsourcing, Remote Working
In today’s disrupted business environment, many tech support companies are pushed to the limits of their capabilities. It’s important for you to know the signs your IT support provider has reached the limits of their abilities. Outsourced IT support should...
by Anika Cook | May 1, 2020 | IT Services, Outsourcing
Here are 5 questions you should ask now Has your provider increased your productivity and efficiency?Does it take repeated support calls to resolve an issue?Does your provider work to lower your total cost of ownership? Does your provider help you spend money wisely...
by Anika Cook | Feb 2, 2018 | Cybersecurity, IT Services, Outsourcing
The impact of a security breach is often worse for SMB organizations since they have fewer resources to help recover after an attack. Many businesses know that it is important to budget for security to protect themselves in these types of situations. Unfortunately,...
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